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HK Jewellry Online - Your Professional Jewellry Shop

Delivery Policy

Domestic/Local Shipping Service



Free local shipments are delivered via S. F. Express

Delivery Arrangement

Orders placed by 10:00 AM (cut-off time) for in-stock merchandise are processed in the same business days. Merchandise will then be shipped out of warehouse in the next 2 to 4 business days.

Estimate Delivery Time

For Domestic/Local Delivery (2 Working Days)
Delivery takes about 2 working days after process. (Actual delivery time may vary depends on the shipping companies)
Merchandise cannot be shipped to P.O.Box, hotels, and any law forbidden areas.

RETURN POLICY

Cancellations of unsuccessful delivery or return parcels due to incorrect addresses provided are subject to a 10% restocking fee. Payments after deduction of restocking and shipment fee will be credited back to your credit cards. Credit usually will be shown on the next billing statement.

Normal delivery time does not apply to custom orders, special arrangements, and engravings.



International Shipping Service




We ship worldwide via FedEx.

Please contact us and we would quote the shipping charge to customer

Delivery Arrangement

Orders placed by 10:00 AM (cut-off time) for in-stock merchandise are processed in the same business days. Merchandise will then be arranged for shipment in the next 2 to 4 business days with insurance coverage.

Estimated delivery time

Merchandise will be shipped via FedEx in 5 to 7 working days. Notification emails with tracking numbers will be sent to customers to track for time of delivery.

Delivery is not available to P.O.Boxes, hotels, and any law forbidden areas.

TAXES AND DUTIES/TARIFFS

Marked prices within our website, except for the following areas, our system does not include any taxes and duties/tariffs. When orders arrive to your designated countries, you must pay for all import taxes and customs arising. We suggest you to learn about the local tax details and payment procedures, or to our staff for more detail and understanding. We also encourage customers from mainland China and Taiwan to contact our staff for more efficient and favorable import approaches.

System will automatically calculate the taxes and duties/tariffs for the following countries: United States, United Kingdom, Dubai, Taiwan, Indonesia, Macau, and Hong Kong.

ATTENETION

Cancellations of unsuccessful delivery or return parcels due to incorrect addresses provided by customers are subject to a 10% restocking fee. Payments after deduction of restocking and shipping fee will be credited back to your credit cards. Credit usually will be shown on the next billing statement.

Normal delivery time does not apply to custom orders, special arrangements, and engravings.